Terms of service

Wolf Mall

Welcome to Wolf Mall. By accessing our website, placing an order, or using any of our services, you agree to be bound by the following Terms & Conditions (“Terms”). Please read them carefully before using our store.

If you do not agree with these Terms, you may not access or use our services.

1. About Wolf Mall

Wolf Mall is an e-commerce platform offering premium spices, dry fruits, herbs, and related lifestyle products. These Terms apply to all visitors, customers, and users of the Wolf Mall website and related services.

2. Eligibility to Use Our Services

By using Wolf Mall, you confirm that:

· You are legally capable of entering into binding agreements

· The information you provide is accurate, complete, and up to date

3. Products & Information Accuracy

We strive to ensure that:

· Product descriptions, images, and prices are accurate

· Images are for illustrative purposes and actual products may vary slightly

· Availability of products is subject to stock

Wolf Mall reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Pricing & Payments

· All prices are listed in PKR unless stated otherwise

· Prices may change without prior notice

· Payment methods may include Cash on Delivery (COD), bank transfer, or online payment gateways

· Online payments are processed securely through third-party providers; Wolf Mall does not store card details

Orders may be canceled if payment authorization fails or fraud is suspected.

5. Orders & Acceptance

· Placing an order does not guarantee acceptance

· Wolf Mall reserves the right to accept, reject, or cancel any order at its discretion

· You will receive confirmation once your order is accepted

In case of cancellation after payment, refunds (if applicable) will be handled according to our Refund Policy.

6. Shipping & Delivery

· Delivery timelines are estimates and may vary due to logistics, weather, or unforeseen circumstances

· Wolf Mall is not responsible for delays caused by courier services or force majeure events

· Customers must provide accurate shipping details; Wolf Mall is not liable for failed deliveries due to incorrect information

7. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are governed by Wolf Mall’s Refund & Return Policy, available on our website.

Certain items (including consumables and sealed products) may not be eligible for return due to hygiene and safety reasons.

8. User Responsibilities

You agree not to:

· Use the website for unlawful purposes

· Misuse or attempt to disrupt our systems

· Provide false or misleading information

· Copy, resell, or exploit any part of our service without written permission

Violation of these terms may result in account suspension or legal action.

9. Intellectual Property

All content on Wolf Mall, including:

· Logos

· Brand name

· Images

· Text

· Designs

is the property of Wolf Mall and may not be copied, reproduced, or used without prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law:

· Wolf Mall shall not be liable for indirect, incidental, or consequential damages

· Products are provided “as is” and “as available”

· Wolf Mall does not guarantee uninterrupted or error-free service

Your use of the website and products is at your own risk.

11. Health & Product Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease.
Any health-related information is for general knowledge only and should not replace professional medical advice.

12. Third-Party Services & Links

Wolf Mall may use or link to third-party services (payment gateways, couriers, analytics).
We are not responsible for their content, policies, or practices.

13. Termination

Wolf Mall reserves the right to suspend or terminate access to the website or services at any time, without prior notice, if these Terms are violated.

14. Governing Principles

These Terms shall be governed and interpreted in accordance with applicable laws, without limiting Wolf Mall’s rights under consumer protection frameworks.

15. Changes to These Terms

Wolf Mall may update these Terms from time to time.
Continued use of the website after updates constitutes acceptance of the revised Terms.

16. Contact Information

For any questions regarding these Terms, please contact us:

Wolf Mall
Email: support@wolfmall.com.pk
WhatsApp: +92 310 7868769
Location: Pakistan